4
Write Off an Overpayment
4.1
Click the Overpayment tab.
4.2
Search for the desired overpayments.
4.3
Select the desired overpayment from the Overpayment list.
4.4
Click Write-off/Fee to display the Fee / Write-Off window.
4.5
Create the write-off as follows
Date
Write-off / fee date. Enter the date directly in the field in MM/DD/YYYY format or click the calendar icon and set the date using the date picker tool.
Amount
Write-off / fee amount.
Type
Check the box corresponding to whether you are creating a write-off or a fee.
Comment
Provide any desired comments pertaining to the write-off / fee in this text area.
4.6
Click OK.