3

Add Contacts

3.1

Search for the desired company.

3.2

Select the desired company to display its profile.

3.3

Click New and choose Contact to display the Contact window.

3.4

Specify contact information as follows.

Name First / MI / Last / Suffix

Specify the contact's full name and suffix (if any) in these fields.

A

Contact first name.

B

Contact middle initial.

C

Contact last name.

D

Contact name suffix.

Known as / Initials

The preferred name and initials.

A

Name the contact prefers to go by.

B

Contact's initials.

Job Title

Contact's job title.

Email

Contact's email address. You can specify up to three different email addresses in the Email 1, Email 2 and Email 3 fields.

Direct Dial

If the contact has a direct dial number, enter it here.

Cellular No

The contact's cell phone number.

Telephone Ext.

The contact's telephone extension on a PBX system.

Department

Click the Department button and check the box next to each department the contact belongs to / represents, then click OK.

description

Note: You must select at least one department for the contact to be usable in ESL Office.

Primary Department

If you selected more than one department for the contact, choose which is the contact's primary department from this drop-down.

Status

Use this drop-down to set the contact's status as follows.

Active
You actively engage with the contact.
Inactive
You are no longer actively engaging with the contact.
Prospect
You may begin engaging with the contact in the near future.
SSN

The contact's Social Security Number.

Contact No

Contact number. A number assigned to the contact for internal reference.

Contact Title

Use the drop-down to specify the contact's title.

Salutation

Enter any salutation you should use in written correspondence with the contact here.

Country

Specify the contact's home address country.

Address

The contact's home street address

City, State / Province, Zip

The contact's home city, state / province, and zip code.

A

Contact's home city.

B

Used this drop-down to specify the contact's home state or province.

C

The contact's home address zip code.

County

The contact's home address county.

Telephone

The contact's home telephone number.

Fax

The contact's home fax number.

Toll Free

The contact's home toll free number.

Other Phone 1 / Description

Enter any additional contact home phone number in the first field with a description of the number in the second field.

Other Phone 2 / Description

Enter any additional contact home phone number in the first field with a description of the number in the second field.

Same as Home

Check Yes if the contact's street address is the same as the home address given above. Check No if the street address is different and specify the street address in the fields that appear.

Same as Street

Check Yes if the contact's mailing address is the same as the street address given above. Check No if the mailing address is different and specify the mailing address in the fields that appear.

3.5

Click Save.