6
Create Overpayment Reasons
6.1
Click the menu button, then Claims from the Administration list, then Overpayment Reasons to display the Overpayment Reasons window. If you do not see the link, contact your ESL Office administrator to make sure you have sufficient permissions.
6.2
Click New to display the Overpayment Reason window.
6.3
Create the reason as follows.
Active
Check Yes if you want the reason to be active and available to users. Check No to mark the reason as inactive and unavailable.
Reason
Name the reason here.
6.4
Click OK.