3
Refund an Overpayment
3.1
Click the Overpayment tab.
3.2
Search for the desired overpayments.
3.3
Select the desired overpayment from the Overpayment list.
3.4
Click Refund to display the Create Refund window.
3.5
Create the refund as follows
Outstanding Overpayment
How much has been overpaid and not yet resolved.
Refund Amount
How much you are going to refund.
Refund Date
When you will refund the amount. Enter the date directly in the field in MM/DD/YYYY format or click the calendar icon and set the date using the date picker tool.
Available Refunds
Specify where the refund is coming from using the drop-down menu.
Comment
Provide any desired comments pertaining to the refund in this text area.
3.6
Click OK.